OKT Ticket
Joomla! 30
Version: 2.0.0 Release Date: 13 July 2015

Our ticket system allows you to collect inquires, questions and provide support to your website users, and provides you a platform to manage the tickets from admin panel and front end. This extension mainly for issue tracking...


OKT Ticket is a component that allows your customers to submit their issues/queries about your website/products, services. It is Simple, Responsive and Powerful customer support interface.

Features:

  • Compatible with Joomla 3.3+.
  • Can have n number of tickets and categories.
  • Can assign - user/manager to handle tickets of any category.
  • Having options for e-mail and attachment.
  • Customizable e-mail template options.
  • Static and customizable templates.
  • Mobile responsive.
  • Template colors/background colors can be customized.
  • Build with e-mail replying option.
  • Status and category changing option is only for admin and assigned user.
  • Category changing option can be disabled for assigned user.
  • Automatic update status to new and replied e-mails.
  • Filters for tickets by subject, id, category and status.
  • Multi language support.
  • Cross Browsers Support. (Firefox 3.x, Opera 9+, IE 8+,Safari,Firefox MAC, Safari MAC).

Legend:
-------
* -> Security Fix
# -> Bug Fix
$ -> Language fix or change
+ -> Addition
^ -> Change
- -> Removed
! -> Note

-------------------- 1.0.0 Stable Release [ August - 2015 ] ------------------

-------------------- 2.0.0 Stable Release [ December - 2015 ] ----------------

+ Added a new Static Template.
+ Added a Layout for Dashboard.

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